Terms of service

By creating a ChuteSide account you agree to these terms. If you sign up for a company, you agree on its behalf.

The service

ChuteSide is a tool for recording hoof trimming visits, trims, lesions, treatments and flags. It is a record-keeping aid, not veterinary advice: diagnosis and treatment of lame cows are for you, the dairy and its veterinarian. You remain responsible for your invoices and taxes and for any drug-use or withdrawal records the law or your buyers require. We aren't responsible for animal health outcomes, disputes with farms, downtime or injuries.

Your account

• Keep your password private. You're responsible for what happens under your account.
• The company owner controls who joins the company's account and can disable users at any time.
• Don't misuse the service: no attempts to break in, overload it, or access other companies' data.

Plans and billing

• Plans are billed monthly or yearly in advance through Stripe and renew automatically until cancelled.
• You can cancel any time from the Billing page; you keep paid features until the end of the period you paid for. We don't give partial refunds.
• New companies get a 14-day free trial with no card. After the trial, or if a plan lapses, your data stays readable and exportable, but adding and changing records needs a plan, and the account has the Solo plan's limits and logins until you subscribe.
• We may change prices with at least 30 days' notice by email.

Your data

Your company's records belong to you. You can export them at any time. See the privacy policy for what we store.

Availability

We work to keep ChuteSide running but can't promise it will never be down. The service is provided "as is", and our total liability is limited to what you paid us in the last 12 months.

Changes and ending

We may update these terms and will email account owners about material changes. You can stop using ChuteSide at any time; we may suspend accounts that break these terms.

Contact

Use the feedback form.